APC Network Hardware Symmetra User Manual

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Maintenance
Life Cycle Monitoring (LCM)
The Life Cycle Monitoring (LCM) function provides UPS maintenance advice to guarantee installation
availability for the user.
The display gives three messages enabling the following to be identied.
Display Message Status
Contact APC for secure start-up Start-up check is recommended – Please call the
APC by Schneider Electric support center
Warranty expiring soon The end of the contractual legal warranty - Please
call the APC by Schneider Electric support center
Technical check recommended Regular maintenance requirements and the end of
service life consumable components - Please call
the APC by Schneider Electric support center
In addition to these messages, the warning LED lights up and the buzzer sounds. These messages can be
disabled by choosing Admin > Life Cycle Monitor > Settings > Yes. This will cause the warning LED to
go out, the buzzer to stop and remove any Life Cycle Monitoring messages.
Parts Replacement
Determine if you Need a Replacement Part
To determine if you need a replacement part, contact Schneider Electric Customer Support and follow the
procedure below so that the Schneider Electric Customer Support representative can assist you promptly:
1. In the event of a module failure, the display interface may show additional “fault list” screens.
Press any key to scroll through these fault lists, record the information, and provide it to the
representative.
2. Write down the serial number of the unit so that you will have it easily accessible when you
contact Schneider Electric Customer Support.
3. If possible, call Schneider Electric Customer Support from a telephone that is within reach of the
UPS display interface so that you can gather and report additional information to the representative.
4. Be prepared to provide a detailed description of the problem. A representative will help you
solve the problem over the telephone, if possible, or will assign a Return Material Authorization
(RMA) number to you. If a module is returned to Schneider Electric, this RMA number must be
clearly printed on the outside of the package.
5. If the unit is within the warranty period, repairs or replacements will be performed free of charge.
If it is not within the warranty period, there will be a charge.
6. If the unit is covered by an Schneider Electric service contract, have the contract available to
provide information to the representative.
Return Parts to Schneider Electric
Call Schneider Electric Customer Support to obtain an RMA number.
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Symmetra™ PX48, 96, and 160 kW 400 V 100 kW 208 V Operation
990–3015E-001

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