Atlantis Land Security Camera A02-IPCAM4-W54 User Manual

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A02-IPCAM4-W54 62
APPENDIX B: Trouble Shooting
This chapter covers potential problems and the corresponding remedies.
Question I cannot access the IP Wireless Security Night Vision
Camera from a web browser.
Answer
The possible cause might be the IP Address for the IP
Wireless Security Night Vision
Camera is already being used
by another device. To correct the possible problem, you need
to first disconnect the IP Wireless Security Night Vision
Camera from the network. Then run the PING utility.
The PING (Packet Internet Groper) command can determine
whether a specific IP address is accessible by sending a
packet to the specific address and waiting for a reply. It can
also provide a very useful tool to confirm if the IP address
conflicts with the camera over the network.
Follow the step-by-step procedure below to utilize the PING
command. However, you must disconnect the camera from
the network first.
Start a DOS window.
Type ping x.x.x.x, where x.x.x.x is the IP address of the
camera.
The succeeding replies as illustrated below will provide useful
explanation to the cause of the problem with the camera IP
address.
Question I cannot access the IP Wireless Security Night Vision
Camera from a web browser.
Answer
Another possible reason is the IP Address is located on a
different subnet. To fix the problem, run the PING utility. If the
utility returns “no response” or similar, the finding is probably
correct, then you should proceed as follows:-
In Windows 95/98/2000 and Windows NT, double check the IP

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