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18. Is there a smaller rubber earpiece available?
No. The earpiece only comes in the one size.
19. Is there a car charger available for the Z9?
There is no actual car charger available for the Z9, but there is a car cigarette lighter to USB
adaptor available that can be used with your Z9 USB cable as a car charger.
20. Can I purchase a car charger (or any other accessories) for the Z9?
Yes. These can be purchased online. Please go to blueantwireless.com and when you have
selected your country, click on the spare parts tab.
21. I have mixed up my AC charger with my other device chargers. What does the Z9
AC charger look like?
The Z9 charger has the BlueAnt logo and BlueAnt written on the top and has the following
specs:
Model DSA-5P-05 FAU
Input 100-240v 50/60hz
Output +5v 0.5a
22. The speaker gel has come off. What can I do?
The speaker gel has a screw thread on the inside and can easily be screwed back onto the
Z9 Headset.
23. How do I upgrade the firmware for my Z9?
In order to upgrade the firmware on your Z9 you will need to have access to a PC with
internet access. Log onto www.blueantz9.com and follow the links to download the Z9
upgrade instructions and the Z9 Upgrade zip files. Unzip both files to your computer then
follow the instructions to upgrade the firmware.
24. Can I upgrade the Firmware on a Mac?
At this point, the upgrade software will only run on a Windows based system.
25. I’m having trouble upgrading the firmware and getting error messages. How do I
do it?
Please ensure you are following the upgrade instructions correctly and that all other
Bluetooth devices are disabled or turned off. If you are still receiving errors please contact
our technical support for assistance.