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11. I am having trouble pairing a second phone. What can I do?
When Pairing a second mobile phone, make sure the first is off or out of range.
If you cannot connect to a previously paired and connected phone, go to the Bluetooth
menu in the phone, select the Z9 and Press Connect.. Some phones may require this if it is
the second device used. You do not have to re-pair the devices just manually connect.
12. How can I stay near the Z9 but not have calls diverted through it?
The Z9 will remain connected within a range of 10 meters. If you are staying near
the device but want to take calls through the phone simply switch the Z9 off by long
pressing the MFB button.
13. My phone says “Bluetooth Module not found”. What can I do?
This means that your phone cannot find its internal Bluetooth chip for some reason.
Restarting your phone should fix this problem. If not please contact your phones
manufacturer.
14. I have a PDA phone that pairs to the Z9 but has trouble transferring calls. How
can I fix this?
Go to the phone manufacturers’ website and download and install the latest ROM software
for your device. Many new PDA phones are software upgradeable and fixes are made
available for problems such as this. This is especially the case with newly released devices.
15. Why can’t I hear the dial tone from headset when I dial?
Check the Bluetooth protocol of your mobile phone to see if it supports in-band ring tone. If
it does, then you should hear the dial tone (such as Nokia series) or if it doesn’t you cannot
(such as some Sony-Ericsson series).
16. Voice dialing is not successful every time. What can I do?
Using your headset to record the voice tags can enhance the recognition rate. Please refer
to the user guide of your phone. Noisy environments can affect voice recognition. Record
your voice commands in a quiet environment.
17. People cannot hear my voice. What am I doing wrong?
Check that the headset is not in mute mode.