Axis Communications Security Camera 209FD/FD-R User Manual

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AXIS 209FD/FD-R
For further assistance, please contact your reseller or see the support pages on the Axis Website at
www.axis.com/techsup
A firmware upgrade has been inter-
rupted or the firmware has otherwise
been damaged
See the Emergency Recovery Procedure above.
No images displayed on web page
Problem with AMC.
(Internet Explorer only)
To enable the updating of video images in Microsoft Internet Explorer, set your browser to allow ActiveX controls.
Also, make sure that AXIS Media Control (AMC) component is installed on your workstation.
Installation of additional ActiveX
component restricted or prohibited
Configure your camera to use a Java applet for updating the video images under
Live View Config > Layout > Default Viewer for Internet Explorer. See the online help for more information.
Video/Image problems, general
Image too dark or too light Check the video image settings. See the online help on Video and Image Settings.
Missing images in uploads This can occur when trying to use a larger image buffer than is actually available. Try lowering the frame rate or
the upload period.
Slow image update Configuring, e.g. pre-buffers, motion detection, high-resolution images, high frame rates, etc, will reduce the per-
formance of the camera.
Poor performance Poor performance may be caused by e.g. heavy network traffic, multiple users accessing the unit, low performance
clients, use of features such as motion detection or event handling.
Poor quality snapshot images
Screen incorrectly configured on your
workstation
In Display Properties, configure your screen to show at least 65000 colors, i.e. at least 16-bit. Using only 16 or 256
colors will produce dithering artifacts in the image.
Browser freezes
Netscape 7.x or Mozilla 1.4 (or later)
can sometimes freeze on a slow com-
puter
Lower the image resolution.
Motion Detection triggers unexpectedly
Changes in luminance Motion detection is based upon changes in luminance in the image. This means that if there are sudden changes in
the lighting, motion detection may be triggered mistakenly. Lower the sensitivity setting to avoid problems with
luminance.

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