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Chapter 2: Getting Started 13
CHATAttach Working Modes
The following table outlines the CHATAttach working modes.
Mode # Mode Code Description Condition
1
Solid Red LED on both
CHAT devices
CHAT devices are in MUTE mode. Normal
2
Solid Blue LED on both
CHAT devices
CHAT devices are in UNMUTE mode. Normal
3
Single Blue Volume
light on both
CHAT devices
No PC attached. CHAT devices are in STAND-BY
mode and will WAKE-UP when a PC is reattached
to a device. All previous CHAT device settings will be
reinstated.
Normal
CHATAttach Troubleshooting
The following table describes issues that may occur and possible causes that may help identify and resolve problems
when using the CHATAttach accessory.
Error # Error Code Cause Resolution
1
Blinking Red LED’s on
both devices
Firmware on CHAT devices support
CHATAttach but firmware versions are
not the same.
Download and install the latest
firmware onto both CHAT devices
2
Blinking Blue LED’s on
both devices
More than one PC connected at a time.
Connect ONLY one PC to the
CHAT device
3
Blinking Red LED on a
single CHAT device
CHATAttach Power Supply not 1.
plugged in
Only one CHAT device supports 2.
CHATAttach
Only one CHAT device connected 3.
to CHATAttach
Plug the CHATAttach Power 1.
Supply into an active power
recepticle
Download and install the 2.
latest firmware onto both
CHAT devices
Connect both CHAT devices to 3.
the CHATAttach accessory
4
CHAT devices will not
synchronize
The firmware on both devices does not
support the CHATAttach accessory.
Download and install the latest
firmware onto both CHAT devices
> NOTE: Connecting the CHATAttach prevents the ability to connect external devices as the USB ports
are occupied by the CHATAttach cable.