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of 65
 
IP Security Cam
50
Question Answer
Why does the Power LED
not light up constantly?
The power supply used might be at fault. Confirm that you are
using the provided power supply DC 5V for the IP Security Cam
and verify that the power supply is well connected.
Question Answer
Why does the Link LED
not light up properly?
There might be a problem with the network cable. To
confirm that the cables are working, PING the address of a
know device on the network. If the cabling is OK and your
network is reachable, you should receive a reply similar to
the following (…bytes = 32 time = 2 ms).
The network device utilized by the IP Security Cam is not
functioning properly such as hubs or switches. Confirm the
power for the devices are well connected and functioning.
The wireless connection might be at fault. In ad-hoc mode
make sure the IP Security Cam wireless channel and ESS-
ID is set to match the PC/Notebook wireless channel and
ESS-ID for direct communication. Under infrastructure
mode make sure the ESS-ID on the PC/Notebook and the
IP Security Cam must match with the Access Point’s ESS-
ID.
Question Answer
Why does the IP Security
Cam work locally but not
externally?
Might be caused from the firewall protection. Need to
check the Internet firewall with your system administrator.
The default router setting might be a possible reason. Need
to double check if the configuration of the default router
settings is required.
Question Answer
Why does a series of
broad vertical white line
appears through out the
image?
A likely issue is that the CMOS sensor becomes overloaded when
the light source is too bright such as direct exposure to sunlight or
halogen light. You need to reposition the IP Security Cam into a
more shaded area immediately as this will damage the CMOS
sensor.