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Owner's of the A.O. Smith Boiler NW 37-670 gave it a score of 0 out of 5. Here's how the scores stacked up:
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NW-37 THRU NW-670 ELECTRIC HOT WATER BOILER LIMITED WARRANTY
A.O. Smith Corporation, the warrantor, extends the following LIMITED WARRANTY to the owner of this boiler.
1.
THE TANK
If the tank in this boiler shall prove upon examination by the warrantor to have leaked due to natural corrosion from water therein, during
the FIRST year after initial installation, the warrantor will at its option, repair it or provide a replacement tank less elements a n d
controls of equivalent size and then current model. Some government agencies are requiring energy efficient standards for boilers. In the
event regulations prohibit sale of a model of equivalent size and construction, A.O. Smith will provide a model which complies with
the regulations of your area, in which case the consumer will be charged the difference in price between the like replacement and the
energy efficient model required. The warranty on the repair or replacement of the part, portion or tank will be limited to the unexpired
term of the original warranty.
2.
ALL OTHER PARTS
If within ONE year after initial installation of this boiler, any part or portion shall prove upon examination by the warrantor to be defective in
material or workmanship, the warrantor will repair or replace such part or portion at its option.
3.
CONDITIONS AND EXPECTATIONS
This warranty shall apply only when the boiler is installed in accordance with local plumbing and building codes, ordinances and regulations,
the printed instructions provided with it and good industry practices. In addition, a pressure relief valve, approved by the American Society
of Mechanical Engineers, must have been installed.
This warranty shall apply only when the boiler is used:
a. (1) at temperatures not exceeding the maximum setting of its control;
(2) at water pressure not exceeding the working pressure shown on the boiler;
(3) when filled with water, free to circulate at all times and with the tank free of damaging scale deposits;
(4) in a noncorrosive and non-contaminated atmosphere;
(5) in its original installation location;
(6) in the United States, its territories or possessions, and Canada.
(7) when operated free of the damaging effects of uncontrolled thermal expansion and/or water hammer.
b. Any accident to the boiler, any misuse, abuse (including freezing) or alteration of it, any operation of it in a modified form will
void this warranty.
4.
SERVICE AND REPAIR EXPENSE
Under this limited warranty the warrantor will provide only repair or a replacement tank or part thereof. The owner is responsible for all
other costs. Such costs may include but are not limited to:
a. Labor charges for service, removal, repair, or reinstallation of the tank or any component part;
b. Shipping, delivery, handling, and administrative charges for forwarding the new tank or replacement part from the nearest
distributor and returning the claimed defective tank or part to such distributor.
c. All cost necessary or incidental for any materials and/or permits required for installation of the replacement tank or part.
5. LIMITATION ON IMPLIED WARRANTIES
Implied warranties, including any warranty of merchantability imposed on the sale of this boiler under state law are limited to one (1) year
duration for the tank or any of its parts. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation
may not apply to you.
6.
CLAIM PROCEDURE
Any claim under this warranty should be initiated with the dealer who sold the boiler, or with any other dealer handling the warrantor’s
products. If this is not practicable, the owner should contact:
U.S. Customers Canadian Customers
A.O. Smith Corporation A.O. Smith Enterprises Ltd.
5621 W. 115th Street P.O. Box 310-768 Erie Street
Alsip, IL 60803 Stratford, Ontario N5A 6T3
Telephone: 800-323-2636 Telephone: 519-271-5800
a. The warrantor will only honor replacement with identical or similar tank or parts thereof which are manufactured or distributed
by the warrantor.
b. Dealer replacements are made subject to in-warranty validation by warrantor.
7.
DISCLAIMER
NO OTHER EXPRESS WARRANTY HAS BEEN OR WILL BE MADE IN BEHALF OF THE WARRANTOR WITH RESPECT TO THE
BOILER OR THE INSTALLATION, OPERATION, REPAIR OR REPLACEMENT OF THE TANK OR PARTS. THE WARRANTOR SHALL
NOT BE RESPONSIBLE FOR WATER DAMAGE, LOSS OF USE OF THE UNIT, INCONVENIENCE, LOSS OR DAMAGE TO PERSONAL
PROPERTY, OR OTHER CONSEQUENTIAL DAMAGE. THE WARRANTOR SHALL NOT BE LIABLE BY VIRTUE OF THIS WARRANTY
OR OTHERWISE FOR DAMAGE TO ANY PERSONS OR PROPERTY, WHETHER DIRECT OR INDIRECT, AND WHETHER ARISING
IN CONTRACT OR IN TORT.
a. Some states do not allow the exclusion or limitation of the incidental or consequential damage, so the above limitation or
exclusion may not apply to you.
b. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Fill in the following for your own reference. Keep it. Registration is not a condition of warranty. The model and ASME numbers are
found on the boiler’s rating plate.
Model No._______________________________________ASME No.___________________Date Installed__________________
Dealer’s Name____________________________________________________________________________________________
Dealer’s Address_____________________________________________________________Phone No.____________________
City and State_______________________________________________________________Zip___________________________
KEEP THIS WARRANTY AND MANUAL POSTED ADJACENT TO THE BOILER FOR FUTURE REFERENCE WHENEVER MAINTENANCE, ADJUSTMENT OR
SERVICE IS REQUIRED. BE SURE YOUR DEALER HAS FILLED IN THIS WARRANTY.
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